The Hong Kong Government in their 2023-24 Budget announced the implementation of the 2023 Consumption Voucher Scheme under which consumption vouchers with a total value of $5,000 or $2,500 will be disbursed to each eligible people in two (2) installments. All people, who have successfully registered under the 2022 CVS will receive the consumption voucher directly through the registered stored value facility (“SVF”) accounts on 16 April 2023.
If you have not registered, Please use this link to register. https://eform.consumptionvoucher.gov.hk/update/en/ewallet-id
| Eligibility | First Installment | Second Installment | |
| Eligibility – Criteria I | Hong Kong permanent resident and new arrival (i.e. meeting eligibility criteria (B)(i) or (B)(ii) of the 2022 (Phase II) CVS) | $3,000 | $2,000 |
| Criteria II | Eligible person who has come to live in Hong Kong through different admission schemes for talents, professionals and entrepreneurs, and to study in Hong Kong (i.e. meeting eligibility criteria (B)(iii) of the 2022 (Phase II) CVS) | $1,500 | $1,000 |
| Dates | 16 April 2023 | 31 October 2023 | |
| Validate Until | 16 July 2023 | 31 January 2024 | |
| Procedure | people who have successfully registered under the 2022 CVS will receive the consumption voucher directly through the registered stored value facility (“SVF”) accounts on 16 April 2023 or through push notification via their registered App (Accounts of AlipayHK, BoC Pay, PayMe from HSBC, Tap & Go or WeChat Pay HK) | people who have successfully registered under the 2022 CVS will receive the consumption voucher directly through the registered stored value facility (“SVF”) accounts on 16 April 2023 or through push notification via their registered App (Accounts of AlipayHK, BoC Pay, PayMe from HSBC, Tap & Go or WeChat Pay HK) |
If any question regarding disbursement or procedure, pls contact as below:
- Octopus website (voucher.octopus.com.hk)
- Octopus Service Points (Click here to check the locations of Octopus Service Points)
- Customer Service Hotline: 2969 5588
Contact for more details:
Temporary Service Centres
People with special needs can call hotline 185000 to make reservation and visit the following eight temporary service centres to amend their account information with assistance of the staff from 11 to 29 March 2023.
- 34/F, Revenue Tower, 5 Gloucester Road, Wan Chai;
- Units 1301, AT Tower, 180 Electric Road, North Point, Hong Kong;
- Unit 1834 – 1838, 18/F, Pioneer Centre, 750 Nathan Road, Mong Kok;
- Unit 1105, 11/F, Kwun Tong View, 410 Kwun Tong Road, Kwun Tong;
- 9/F, Chinachem Tsuen Wan Plaza, 455 Castle Peak Road, Tsuen Wan;
- Room 110, Butterfly Bay Community Centre, 1 Wu Chui Road, Tuen Mun;
- Unit 2310, 23/F, Metropole Square, 2 On Yiu Street, Shek Mun, Sha Tin; and
- Conference Room, Tai Yuen Community Hall, Tai Yuen Estate, Tai Po.
The temporary service centres will provide services from 9 a.m. to 6 p.m. (Monday to Saturday) and close on Sundays and public holidays.
| Hotline | 18 5000 (Providing 24-hour Interactive Voice Response System service. The service hours of customer service executives are from 8 a.m. to 12 midnight.) |
| enquiry@consumptionvoucher.gov.hk | |
| Secretariat | Address 17/F, Pioneer Centre, 750 Nathan Road, Mongkok, Hong Kong Office Hours Monday to Friday 9 a.m. to 6 p.m., except public holidays |
